That's what customer care and service requests are for. With that said, if you're not satisfied with the answer you should definitely contact them and let them explain more in detail the stuff you're wondering about. At least that was I think the representative tried to explain to me.Īround that money is quite normal for a full maintenance repair and I would say it's lower than what most people would pay in Europe and Sweden (where both me and Dollares originate from). One example of this is that my Autavia had the problem of pushing the date forward, which was because of some issue with the chronograph reset mechanism. I agree with previous post here, if the movement was impacted in any way it is likely that it also affected other parts. You may call or text us for confirmation. Minimum 4 weeks of repair since major parts are not available. Reduction wheel, Ratchet wheel driving wheel and Ratchet wheel - Loose ,- Php 1,000.00 Oscillating weight - Loose - Php 5,500.00Īuxilliary reversing wheel - Loose - Php 1,000.00 Overhaul - Cleaning and Maintenance -Php 1,000.00 This is the breakdown/estimate for your watch :Ĭrystal gasket - for water resistance - Php 350.00īezel gasket - for water resistance - Php 350.00īalance wheel complete - Not working - Php 4,750.00 I might have beleive if they told me that my watch needs an service cleaning and not many parts for replacement and very expensive parts. The TAG service center is fooling the customers and not being honest. Its really disappointing that a expensive watch will suddenly break with many parts to be replaced. I cannot beleive my watch just stopped yesterday and all of a sudden so many parts are broken? Did my watch just had a self destruct? given that I taken care of the watch very well and i never used it when I go swimming or any sport activity. but upon checking and have it assessed, they provided me so many parts for replacement and so many charges. I emailed the Tag website and they referred me to a service center here in MNL Philippines. I did not had any problem with with my watch and never had it serviced yet. I’m Carlo from Manila Philippines, I purchased an Aquaracer Calibre 5 Automatic 4yrs ago and just yesterday Oct 08, 2018, my watch just stopped while im at work and it was not working anymore.
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